Service

New Customers

If you would like to take advantage of efficient rail freight service, visit the customer pages of our owning companies, CSX Transportation or Norfolk Southern.

Customer Service

Conrail’s Centralized Yard Operations Center provides service support for customers located in the Shared Asset Areas managed by Conrail.

To order or release cars, please see the ShipCSX/Pacesetter section of this site.

SERVICE
ShipCSX / Pacesetter
Customer Service Representatives
Service Advisories
Shipper Safety Handbook
EMPLOYEE UPDATES
Conrail encourages charitable giving by eligible employees. Through its Matching Gift program, Conrail provides support for eligible educational, health and human service, cultural, civic, environmental, and community organizations.