Customer Service Representatives

Conrail Customer Service Representatives are available at the numbers below to provide information on local service conditions.

To contact the Customer Service Manager On-Duty, please call 1-856-231-6401.

Note: Orders for empty freight cars are handled by the customer car distribution centers of CSX or Norfolk Southern, depending upon which railroad originates the movement. Customers should forward bills of lading to the origin railroad: CSX or NS.

Conrail encourages charitable giving by eligible employees. Through its Matching Gift program, Conrail provides support for eligible educational, health and human service, cultural, civic, environmental, and community organizations.